GDPR Policy Statement | Comsco

09:00 – 17:00

Monday to Friday

Pickwood Hall,

Staffordshire, ST13 5BZ

01538 388550

Welcome to Comsco - the UK's leading radio hire provider
22nd March 2023

09:00 – 17:00

Monday to Friday

Pickwood Hall,

Staffordshire, ST13 5BZ

01538 388550


General Statement

25th May 2018 will see the Data Protection Act (DPA) be replaced by the General Data Protection Regulation (GDPR).

Your information held by Comsco will be used to process your orders, manage your account, personalise your use of the website and inform you of relevant industry news.

If you want to know what information we hold on you, please contact


GDPR Policy

This summary provides an overview of how we obtain, store and use your personal information. It is intended to provide a very general overview only.  It is not complete and must be read in conjunction with the corresponding full sections of this Privacy Policy.

Data controller: Searchwood Ltd t/a Comsco

How we collect or obtain your information:

  • When you provide it to us (e.g. by contacting us, registering your details, placing an order, purchasing via the website, attending events, business cards, warranty requests, support requests, booking training courses)
  • from your use of our website, over the phone and
  • occasionally from third parties

Personal information we collect: name, contact details, billing address, job title, phone number, e-mail address, IP address, registration passwords, bank information and other information relevant to our business dealings.

How we use your personal information: for administrative and business purposes; particularly to contact you and process orders you place on the website, to improve our business and website, for advertising and analytical purposes, in connection with our legal rights and obligations and for certain additional purposes only with your explicit consent.

Disclosure of your personal information to third parties: only to the extent necessary to run our business, fulfil any contracts we enter into with you, where required by law to enforce our legal rights and share information with manufacturers in order to assist in technical issues.

Do we sell personal information to third parties: No

How long we retain your personal information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes) and any other legal basis we have for using your personal information e.g. your consent, performance of a contract with you or our legitimate interests as a business.

How we secure your personal information: using appropriate technical and organisational measures such as storing your personal information on secure servers, encrypting transfers of data to or from our servers and only granting access to your personal information where necessary.

Use of Cookies: we use cookies on our website (and similar information gathering technologies including analytical and targeting cookies to monitor usage data) to ensure we provide a valuable browsing and shopping experience. You can choose to accept of decline cookies. Most web browsers automatically accept cookies but these can usually be modified in your browser settings to decline if you prefer. This may prevent you from taking full advantage of the website.

Transfers of your personal information outside the European Economic Area: we may transfer your personal information outside of the European Economic Area. Where we do so we will ensure appropriate safeguards are in place.

Controlling your personal information: You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, you are given the option to opt-in via a tick box to consent to your information being used for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing or emailing us at

You may request details of personal information which we hold about you under the General Data Protection Regulation EU 2016/679 which will be provided free of charge. If you would like a copy of the information held on you please write to Comsco, Pickwood Hall, Pickwood Avenue, Leek, Staffordshire, ST13 5BZ.

If you believe that any information we are holding on you is incorrect, or incomplete, please write or e-mail us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If you are not satisfied with our response, or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office at

Your rights in relation to your personal information:

  • to access your personal information and to be informed about its use
  • to correct your personal information
  • to have your personal information deleted
  • to restrict the use of your personal information
  • to object to the use of your personal information
  • to complain to a supervisory authority
  • to withdraw your consent to the use of your personal information


Our details

The data controller in respect of our website is Searchwood Ltd t/a Comsco, Registered in England No. 6795474 of Pickwood Hall, Pickwood Avenue, Leek, Staffordshire, ST13 5BZ. You can contact the data controller in writing, and send to above address or send an e-mail to: